Track turnovers and keep every property guest-ready
Know exactly which properties need a cleaning turnover, when the next guest arrives, and what your cleaner needs to know — all from the reservation dashboard.
Cleaning workflow
Four steps to a clean turnover
No separate cleaning app needed. Smapey's reservation system covers the whole turnaround workflow.
Check the Checked Out filter
After a guest checks out, filter Reservations by Checked Out status. Every property that needs a turnover appears in one list, sorted by checkout date.
Review the Staff Notes
Open each reservation to read the Staff Notes — cleaning instructions, damage reports, or special setup requests for the next guest.
Confirm the upcoming arrival
Check the next reservation for that property to see the check-in date, number of guests, and any notes from the incoming booking.
Mark the property ready
Once cleaning is done and the unit is ready, your team can confirm the next reservation as ready to check in — no back-and-forth messages needed.
Features
Tools that keep your properties clean and ready
Checkout Status Tracking
Every reservation that reaches Checked Out is immediately visible on the dashboard. Filter by Checked Out status to see exactly which properties need a turnover right now.
Upcoming Check-in Visibility
The dashboard shows upcoming check-ins so you know which units need to be guest-ready within the next 24–48 hours. No manual calendar cross-checking.
Staff Notes per Reservation
Every reservation has a Staff Notes field — invisible to guests, visible only to your team. Log cleaning instructions, turnover checklists, or special requests from the incoming guest.
Same-Day Conflict Detection
Double-booking protection also means preventing a cleaning crew crunch — the system won't let you create a same-day arrival before the previous checkout is confirmed.
Team Access Control
On Pro and Enterprise plans, add cleaners or co-hosts as team members with limited access. They see only what they need — no access to billing, pricing, or guest financial data.
Occupancy Rate Dashboard
High occupancy means tighter cleaning windows. The live dashboard shows your current occupancy rate so you can plan your cleaning schedule around your busiest periods.
Compare Plans
Free vs. paid plans
Start free and upgrade only when you need more properties or team members.
| Feature | Free | Pro …/mo | Enterprise …/mo |
|---|---|---|---|
| Properties listed | 3 | 10 | Unlimited |
| Reservations / month | 20 | Unlimited | Unlimited |
| Staff Notes per reservation | |||
| Checkout status filter | |||
| Upcoming check-in dashboard | |||
| Double-booking protection | |||
| Team members | 1 | 3 | Unlimited |
| Priority support |
Pricing
Start free. Upgrade when ready.
The free plan stays free forever.
FAQ
Common questions
Keep every property guest-ready
Free forever. No card. Track checkouts, schedule turnovers, and see upcoming check-ins from one dashboard.
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