Guide

How to run your massage business with Smapey

A step-by-step walkthrough — from adding your first service to taking your first online booking.

1. Add your services

Open Services in the dashboard and add each massage offering: Swedish, deep tissue, hot stone, foot reflexology, prenatal, couples, etc.

For each service, set a price, duration (30/60/90 min), an optional description, and an optional photo.

Toggle services active or inactive — only active services appear on your public booking page and in the appointment booking form.

2. Add your therapists

Open Therapists and add each team member. Include their full name, phone, email, and a comma-separated list of specialties (e.g. "Swedish, Deep Tissue, Hot Stone").

Therapists you mark inactive won't be assignable to new appointments but their history stays on file.

When booking an appointment, you can assign a specific therapist — or leave it unassigned and decide later.

3. Capture client intake

Each client profile has two notes fields: general notes (visit history, preferences) and confidential health notes (allergies, conditions, pregnancy, areas to avoid).

Health notes are flagged with a badge on the client list so staff can see at a glance who has medical info on file.

Each appointment can also record focus areas (e.g. "lower back, shoulders") and pressure preference (Light / Medium / Firm / Deep).

4. Book and manage appointments

Create a new appointment by picking a client, service, therapist (optional), date, and time. The duration and price auto-fill from the service.

Track status through the session lifecycle: Booked → In Progress → Completed (or Cancelled / No Show).

Completing an appointment automatically updates the client's visit count, total spent, and last visit date.

Filter the appointment list by status, therapist, date, or specific client.

5. Publish your public booking page

Open Public Page and pick a URL like smapey.com/massage/your-spa.

Choose one of five spa-themed designs: Zen (soft green), Stone (slate minimal), Bamboo (warm earth), Ivory (cream luxe), or Charcoal (dark sophisticated).

Upload a cover photo, add a tagline, and pick an accent color to match your brand.

Share the link on Instagram, Facebook, Google Maps — anywhere clients can find you.

6. Accept booking inquiries

When a client submits a booking request from your public page, it appears in Inquiries with their name, phone, preferred date, and notes.

Approve to confirm interest, reject if you can't accommodate, then click "Book Appointment" to convert the inquiry into a real appointment with a client profile auto-created.

Optionally enable a deposit QR code (GCash, Maya, bank) — clients will need to enter a payment reference before submitting a request.

7. Track your business

The dashboard shows today's appointments, monthly revenue, completed sessions, total clients and therapists, pending inquiries, and a 7-day appointment trend chart.

Use it daily to know what's coming up, and at month-end to see how the spa is performing.

Ready to set up your spa?

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